A recent New York Times article warned consumers that by clicking "Like" on the Facebook page of General Mills, the maker of Cheerios and other products, they would be agreeing to limit themselves to resolve disputes with the company through informal emails or binding arbitration. [more] Full article

The Ontario Court of Appeal gave the Consumer Protection Act a pro-consumer interpretation in Weller v. Reliance Home Comfort Limited Partnership,[2] but the “consumer” who brought the Application still lost. Under the Act, judges can bind consumers to contracts that fall short of consumer protection requirements, if annulling the contracts would be unjust. [more] Full article