Bell to Reimburse Wireless Customers $11.82m
Bell has agreed to reimburse its customers who paid for “premium text messaging” up to $11.82 million. This is the latest and largest settlement reached by the Competition Bureau in its investigation into third party charges for premium text messaging that were passed on to consumers by Canadian mobile telephone companies. The Bell settlement follows similar settlements with Telus and Rogers. The Bureau took the position that Bell permitted a third party content provider, and an aggregator of premium text messaging and rich content services, to bill its customers for premium text messages and rich content services that the customers did not intend to purchase or ... [more] Full article
Top Up or Give Up: Prepaid Phone Card Class Action Dismissed
Prepaid mobile phone services offer flexibility and freedom to those who do not wish to be locked into a monthly plan. The downside is that prepaid phone cards only remain active for a certain ... [more] Full article
Fraud Prevention Month
March is Fraud Prevention Month at the Competition Bureau. The annual campaign is aimed at raising awareness about the ever-changing landscape of consumer fraud, and informing Canadians on how to protect themselves. As ... [more] Full article
$7.34m Rebate Settles Mobile Cramming Allegations
Canada’s third largest telco, TELUS, has agreed to reimburse customers up to $7.34 million to settle allegations that it made, or permitted to be made, false or misleading representations ... [more] Full article